Vehicle tag replacement r4

Lost or damaged eToll tag? E-toll flow helps drivers across Ireland (including M50 users) replace vehicle tags quickly and correctly — avoid invoices and ensure your tag is active again.

Fast replacement for lost, stolen or faulty tags
Options for standard, tracked and express delivery
Guidance for fleet operators and individual drivers

Request replacement See fees & options

Replace your tag within days

We process most tag replacements within 3–5 business days for standard requests in Ireland.

How replacement works

1. Verify details

Have your vehicle registration, tag ID (if available) and ID ready. For fleets prepare the account reference.

2. Submit request

Start a replacement via our contacts page or by calling our support line. We confirm eligibility and charge options.

3. Dispatch & activation

Choose standard or express dispatch. We assist with activation so the tag is ready for use on M50 and other tolled routes.

Replacement options & fees

Service	Estimated time	Fee (EUR)	Notes
Standard replacement	3–5 business days	€12.50	Courier, tracked
Express replacement	1–2 business days	€29.00	Priority dispatch (limited areas)
Fleet replacement (per tag)	2–4 business days	€9.00	Bulk rates available — contact sales
Replacement & re-activation	Same day activation (when eligible)	€18.00	Requires account verification

Prices exclude VAT where applicable. Additional fees may apply for lost tag investigations or fraud checks.

Start replacement Common questions

Frequently asked questions

Yes — provide updated registration and proof of ownership. For account-linked tags our team will help update vehicle associations and ensure billing continuity.

Report theft to local Gardaí if appropriate and to our support team. We suspend the old tag if possible and issue a replacement after verification.

Replacement fees do not automatically cover unpaid tolls. We can advise on linking the replacement tag to settle outstanding charges or how to query invoices with the toll operator.

Gallery — tags, packaging & team

Tag installation example on a windscreen

Customer support

Our Dublin-based team assists with replacements and account queries.

Irish regulations & compliance

In Ireland, using a valid eToll tag or paying alternative arrangements is essential to avoid fines and administrative charges — particularly on the M50. When replacing a tag we follow local requirements for identification, vehicle registration, and fraud prevention. For commercial fleets, we ensure tags are linked to the correct accounts to keep invoices clear.

Provide vehicle registration (VRM) and account reference where available
Notify us immediately for suspected tag misuse
For fleets: authorised account contact required for bulk replacements

Privacy & data Contact support

Need urgent help?

Support & claims

Call our support line for urgent replacement and activation assistance. We prioritise express requests where eligible.

Phone: + (353) 85 271-64-93

Email: Etoll-flow.com@outlook.com

Address: 12 Lower Baggot Street, Dublin 2, D02 H678

Open a replacement request Review fees

Business / fleet enquiries

We offer account management and bulk replacement programs for fleet operators using M50 and national tolled routes. Contact sales for a bespoke quote.

Fleet eToll Integration